Privacy policy

Privacy Policy

At Stryka Football, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and what your rights are regarding your personal data.

By using our website, making a purchase, or providing us with your data, you accept the practices described in this Privacy Policy.

1. Data Controller

The data controller for personal data collected through this website is:

Stryka Football
Email: contact@strykafootball.com
WhatsApp: +351 967 262 776

For any questions related to privacy or the processing of your personal data, you can contact us using the methods indicated above.

2. Data We Collect

We may collect different types of personal information when you use our store, place an order, or contact us, including:

  • Full name.

  • Billing and shipping address.

  • Email address.

  • Phone number.

  • Information related to your orders and purchases.

  • Information necessary to manage payments and transactions.

  • IP address and technical device data.

  • Information about your browsing and use of our website.

  • Communications made with our customer service.

We do not directly store full credit card data when payment is managed by external payment providers.

3. Purpose of Data Processing

We primarily use your personal data to:

  • Process and manage your orders.

  • Manage payments and confirm transactions.

  • Prepare and ship purchased products.

  • Provide information about the status and tracking of your orders.

  • Manage exchanges, returns, and refunds.

  • Respond to inquiries and offer customer service.

  • Prevent fraudulent activities or misuse of our store.

  • Improve our products, services, and browsing experience.

  • Comply with our legal, tax, and administrative obligations.

  • Send commercial communications when consent exists or a legal basis allows it.

4. Legal Basis for Processing

The processing of your personal data may be based, as appropriate, on:

Performance of a contract: when we need your data to process and deliver a purchase made in our store.

Compliance with legal obligations: when certain data must be retained to comply with tax, accounting, or legal obligations.

Legitimate interest: to protect our store against fraud, improve our services, and ensure website security.

Consent: when it is necessary to request your authorization for certain commercial communications, tracking technologies, or specific processing activities.

When processing is based on your consent, you may withdraw it at any time.

5. Payments

Payments made on our website may be processed through external payment service providers.

These providers may process certain information necessary to process the transaction in accordance with their own privacy policies and security measures.

Stryka Football does not access or directly store all complete banking data used during a transaction.

6. Shipments and Logistics Providers

In order to deliver your order, we may share strictly necessary data with shipping companies, logistics operators, and other providers responsible for managing delivery.

This data may include:

  • Recipient's name.

  • Delivery address.

  • Phone number.

  • Email.

  • Information necessary to identify and deliver the order.

The data will be used exclusively to properly manage the provision of the corresponding service.

7. Service Providers

We may use external providers to operate our store and provide certain services, including e-commerce platforms, payment systems, logistics companies, customer service tools, analytics services, marketing, hosting, and security.

These providers may only access the information necessary to provide their services and must process the data in accordance with applicable law.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure its operation, remember preferences, analyze traffic, and improve the user experience.

Some cookies are necessary for the store's operation, while others may be used for analytical or advertising purposes.

Where legally required, we will request your consent before using cookies that are not strictly necessary.

You can manage or disable certain cookies from your browser settings or through the consent management tools available on our website.

9. Commercial Communications

If you subscribe to our commercial communications, we may send you information about Stryka Football products, news, promotions, or offers.

You can unsubscribe at any time using the link available in our emails or by contacting us at:

contact@strykafootball.com

The withdrawal of consent will not affect the lawfulness of processing carried out previously.

10. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Certain information related to orders and transactions may be retained for additional periods when necessary to comply with legal, tax, accounting obligations, resolve claims, or prevent fraud.

Once the data is no longer necessary, it will be deleted, anonymized, or blocked in accordance with applicable regulations.

11. Data Security

We implement reasonable technical and organizational measures aimed at protecting personal data from unauthorized access, loss, alteration, disclosure, or misuse.

However, no electronic transmission or storage system can guarantee absolute security.

12. International Data Transfers

Some technological providers used by Stryka Football may operate or store information outside the user's country of residence or outside the European Economic Area.

Where applicable, we will ensure that these transfers are carried out using mechanisms and safeguards recognized by the corresponding data protection regulations.

13. User Rights

In accordance with applicable data protection legislation, you may have the right to:

  • Request access to your personal data.

  • Request rectification of incorrect or incomplete data.

  • Request the deletion of your data.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Request data portability.

  • Withdraw your consent at any time when processing is based on it.

  • File a complaint with the relevant data protection authority.

To exercise any of these rights, you can contact us via:

Email: contact@strykafootball.com

We may request certain information to verify your identity before processing the request.

14. Children's Data

Our store is not specifically intended for minors.

We do not knowingly collect personal data from minors when parental or legal guardian consent is legally required.

If we detect that we have improperly received personal data from a minor, we may take necessary steps to delete it.

15. External Links

Our website may contain links to third-party pages, services, or platforms.

Stryka Football does not control the privacy practices of these external sites and is not responsible for their policies or content.

We recommend reviewing the privacy policies of any external platform before providing personal data.

16. Modifications to this Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our services, internal processes, providers, or legal requirements.

The updated version will be published on this page.

We recommend periodically reviewing this Privacy Policy to stay informed about how we protect and process your data.

17. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact our team:

Stryka Football

Email: contact@strykafootball.com
WhatsApp: +351 967 262 776